This article was posted on Dec. 29, 2014 on the Gold Foundation's website. The Arnold P. Gold Foundation's mission is to create the Gold Standard in healthcare – compassionate, collaborative and scientifically excellent care – through supporting clinicians throughout their careers to provide passionate, patient-centered care. This piece on how healthcare providers can indicate to patients they are listening is based upon a healthcare consumer survey conducted by the Foundation.
Nell's TEDx Talk sheds light on patient provider interactions that apply to many specialties but draw lessons from her expertise in midwifery. Listening is critical to all aspects of healthcare and Nell provides answers to how to listen more effectively. Running time: 15 min. 34 secs.
The authors describe an effective communication technique called Listening Partnerships to enhance health professions' students listening skills. Citation: Froehlich, J, Pardue, K, Dunbar, DS. (2016). Evaluation of a Communication Survey and Interprofessional Education Curriculum for Undergraduate Health Professional Students. Health and Interprofessional Practice 2(4):eP1082.
Available at: http://dx.doi.org/10.7710/2159-1253.1082