Teach Back is an evidence-based and highly effective communication technique to promote patient understanding, when used correctly in the clinical setting. Studies show that most patients retain very little of the information shared during a clinical encounter. Teach Back helps patients solidify the steps they need to take for good self-care. Teach back is also known by other names such as "Show Me"; "Ask Tell Ask" and "Chunk and Check." Let's hardwire the teach back technique for the next generation of healthcare practitioners to promote patient understanding and action.
The demands of communicating verbally with patients are explored with an emphasis on the impact of medical jargon on patient understanding. Tips to improve patient communication for healthcare professionals are offered.
This resource is from the "Always Use Teach Back!" online toolkit developed through a collaborative effort of UnityPoint Health, The Picker Institute Always Events, Des Moines University Iowa Osteopathic Education and Research Program and Health Literacy Iowa.
Planetree, a nonprofit organization that provides education & information in a collaborative community of healthcare organizations, facilitates efforts to create patient-centered care in healing environments. It developed this teaching tool on a patient-engaged approach to Teach Back. Planetree offers other open access resources on patient-centered care at Planetree.org/resources.
The Agency for Healthcare Research and Quality (AHRQ) developed this free, interactive tutorial to train clinicians in the Teach Back method in order to promote patient safety through patient and family engagement.