Skip to main content
It looks like you're using Internet Explorer 11 or older. This website works best with modern browsers such as the latest versions of Chrome, Firefox, Safari, and Edge. If you continue with this browser, you may see unexpected results.

Step by Step: Interlibrary Loan: How to Request an Article

Intro to Interlibrary Loan - Articles

laptop with magnifying glass

If you can't download an article for free, are asked for logins, or can't get to the full-text for any reason, try Interlibrary Loan instead. ILL will also provide scans of chapters/articles held in the Pacific U Libraries in print. Requests can be submitted online via ILLiad or directly through the catalog from databases.

Best of all, these services are free for currently enrolled or employed Pacific students, faculty, and staff!

If it's your first time using ILLiad, you will be prompted to fill out a short, one-time registration form when you login using your PUNet ID. 

Fall 2020: We're actively troubleshooting an issue that causes a small number of new users to receive an error claiming their username is already in use upon their first time registration. If you receive this error, please retry in an hour or so and/or try a different browser. Please don't hesitate to reach out to us at ill@pacificu.edu with questions.

If your question isn't answered here, please contact us: ill@pacificu.edu | 503-352-1413

Quick Tip for Full Text/PDF

Full text/PDF links can appear in many different ways in our databases. As you're looking for articles, here are some commonly used symbols to watch for. ILL is always here to help anytime you can't access full text, but if you can find it in our databases that's a faster way!PDF icons

  1. Find the citation for your item. 
  2. If you want an article or book chapter, go to the article request form.
  3. Sign in with your PUNet ID. If this is your first log in, you'll be asked for basic account information.
  4. Use your citation to fill in:
    • Article author(s)
    • Article title
    • Journal/book title
    • Volume
    • Issue
    • Year
    • Pages
    • And any additional information you'd like us to know


  5. Press Submit Request.
  6. We'll email you when your request is ready (usually 1-2 days). You'll need to log back in to get your article.

Don't worry if you can't fill out every box in the form. The more information we have, the quicker we can fill requests, but we'll still try to find your article if some fields are blank. Please feel free to include any additional information to help us process requests in "Notes."