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Step by Step: Interlibrary Loan: How to Have Books/Items Sent to You (Free!)

Interlibrary Loan Books & Other Items Basics

person typing on keyboard then arrows then books with celebratory fireworks







Remote students/faculty/staff, Distance Learners, Eugene and Woodburn Campuses:

(How to get Interlibrary Loan items if you cannot come to Forest Grove/Hillsboro)

  • If you are learning/teaching/working remotely, please request ALL materials via Interlibrary Loan using ILLiad, even if Pacific owns the item at any campus.
  • Shipping and returns are free! 
  • Please indicate if you need this service when placing your ILLiad requests in the notes field.
  • Once your item arrives (usually around 10-14 days), we will reach out to get your current address and see if you need a free prepaid FedEx return label.
  • Once you're ready to return the item, use the free prepaid return label (contact us if another is needed!) or return to Forest Grove/Hillsboro if you are in the area.
  • Depending on the item, we may be able to get an ebook copy of it for you (usually arrive in 2-3 business days) so please let us know if you CANNOT accept ebooks when requesting.
  • Articles/chapters are always sent as PDF scans and usually arrive in 2-3 days (often much faster!).

All Interlibrary Loan services are always offered free to all current Pacific University faculty, staff, and students, regardless of location.

Information we need to send you items:


Street address:

Address line 2, if applicable (apt number, etc.):




Can you accept FedEx:

(If no, our alternative is USPS Flat Rate)

Do you need a free prepaid return label* or will you return the item to Forest Grove/Hillsboro Campus: