Step by Step: Interlibrary Loan: How to Request Books & Other Items

If you can't find a book or other physical library material from Pacific or Summit, use Interlibrary Loan to borrow it (free)!

Interlibrary Loan (ILL) pickups are available at Forest Grove and Hillsboro Campus Libraries.

ILL items can be sent (free and with free return shipping) to those studying remotely and/or at our Eugene and Woodburn campuses. 

Remote students/faculty/staff, Distance Learners, Eugene and Woodburn Campuses:

(How to get Interlibrary Loan items if you cannot come to Forest Grove/Hillsboro)

• See the next page in this guide for more details!
• If you are learning/teaching/working remotely, please request ALL materials via Interlibrary Loan using ILLiad, even if Pacific owns the item at any campus.
• Shipping and returns are free! 
• Please indicate if you need this service when placing your ILLiad requests in the notes field.

All Interlibrary Loan services are always offered free to all current Pacific University faculty, staff, and students, regardless of location.

General Tips:

• Search the catalog first - items from Pacific University or regional requests (Summit) will arrive more quickly. If you can't get what you're looking for, try Interlibrary Loan.
• If it's your first time using ILLiad, you will be prompted to fill out a short, one-time registration form when you login using your PUNet ID- see our How to Register in ILLiad tab in this guide.
• Once you’ve requested an item, the Library staff will figure out the best way to get it to you based on price, format, and  availability.
  • For more information about options available to Interlibrary Loan for obtaining access to materials, please look at the section "Additional Options" on our main page. 

If your question isn't answered here, please contact us: ill@pacificu.edu | 503-352-1413

How to request a book or other item (DVD, score, CD, etc.) in ILLiad:

1. Find the citation for your item. 
2. If you want a physical item, go to the book request form.
3. Sign in with your PUNet ID.
   1. If this is your first log in, you'll be asked for basic account information. Make sure your campus is correct so your request is sent to the right place.
4. Use your citation to fill in (continued below screenshot):
   
   • Title
   • Authors/Editors
   • Publisher
   • Place of Publication
   • Date of Publication
   • Edition
   • ISBN
5. Please include any notes that may be helpful to us, including if you're studying remotely and need items sent to you (always free!)
6. Press Submit Request.
7. We'll email when your request is ready (usually 7-14 days, depending on where they come from).

Don't worry if you can't fill out every box in the form. The more information we have, the quicker we can fill requests, but we'll still try to find your article if some fields are blank. Please feel free to include any additional information to help us process requests in "Notes," such as if you'd prefer an ebook.