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Pacific University Libraries Strategic Plan: Academic Quality


Enable Academic Quality and Success. Support instruction and curricular innovation by faculty; facilitate learning, improve information literacy, and maximize retention, progression and later life success for all students, regardless of ability or location.


Academic Quality: Strategic Initiatives

Develop programs and services to reduce student textbook costs through adoption of OERs and low-cost materials.

  • Lead Department/Individual: OER Committee
  • Activities:
    • Maintain OER resource guides to support faculty outreach
    • Support CAS mini-grant program
    • Promote use of Faculty Select
    • Participate in AACU Insitute on OER and identify ongoing programming based on institute work
  • Timeline: Multi-year (based on specific activities)
  • Intended Outcomes/Assessment:
    • Increased awareness/knowledge of OER across faculty at Pacific
    • Increased adoption and creation of OER by faculty at Pacific
    • Specific programming identified and implemented to support OER use within each college
    • Sustainable plan for supporting OER adoption and creation at Pacific created

Develop a comprehensive (Libraries-wide) outreach and communication plan to increase awareness of Libraries services/resources among students

  • Lead Department/Individual: Communications Committee
  • Activities:
    • Inventory of current Libraries communications activities/practices
    • Identification of necessary elements for communication plan and examples
    • Creation of Libraries communication plan
    • Implementing plan with Libraries stakeholders/those responsible for key communications
  • Timeline:
    • Plan creation: 2021-2023
    • Plan implementation: Ongoing
  • Intended Outcomes/Assessment:
    • Libraries communication plan created that articulates goals, audiences, key messages, best practices/standards, strategies, and responsibilities for different types of Libraries communications
    • Communication plan understood and followed by all within the Libraries responsible for various communications

Create a team of Peer Academic Coaches as part of CLASS to provide 1-1 academic support for students

  • Lead Department/Individual: CLASS
  • Activities:
    • Work with staff academic coach in ACA to develop program framework and training curriculum for undergraduate peer academic coaches
    • Hire, train, and onboard undergraduate peer academic coaches
    • Work with coaches to widen scope of outreach and support (workshops, etc.)
    • Exploratory work to determine whether a similar program is needed for graduate students
  • Timeline:
    • Undergraduate planning and hiring completed; coaching began September 2021
    • Work toward peer-led workshops continues in 2021-22
    • Exploratory work for potential graduate peer coaching 2022-23
  • Intended Outcomes/Assessment:
    • Broad peer-led academic support is available to all students in need
    • Additional assessment measures as included in CLASS assessment plan

Academic Quality: Core Activities

  1. Provide instruction for all colleges that addresses students’ roles as consumers and creators of information, including instruction in research literacies and publishing
  2. Provide quality research services to support all colleges
  3. Develop online materials, workflows, and tools that support instruction / research services for blended and distance learning programs
  4. Support faculty, staff, student, and other users in preparing their scholarly or creative work for dissemination through CommonKnowledge
  5. Provide tutoring and academic assistance services to students in all colleges
  6. Maintain a staff of peer tutors that are well-trained in accordance with best practices
  7. Ensure the campus community is aware of available tutoring services and understands how to access them
  8. Provide support for faculty use of university learning technologies
  9. Manage and administer learning technologies to support all colleges and campuses
  10. Provide incentive programs for the thoughtful integration of technology into the curriculum and the adoption of new pedagogies
  11. Provide instructional design services for blended and online courses
  12. Develop web resources for teaching and learning with technology